Zimbabwe commerce library
Order & delivery guides
Keep the agreement, payment and receipt clear for everyone.
Choose your next step
Keeping revised quotations clear
Give each accepted quote a clear version and identify what it replaces. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesConfirming payment on a Zimbabwe order
A payer's message that money was sent and a merchant's confirmation that money arrived are separate facts. Practical checks, a worked example and related…
Read guide ↗Order & delivery guidesTracking partial deliveries in Zimbabwe
Record a partial delivery by item and quantity, then leave the remaining goods open. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesAuthorising someone else to collect an order
Give a collector a narrow, clear brief: where to go, what to collect and which decisions require approval. Practical checks, a worked example and related…
Read guide ↗Order & delivery guidesRecording recipient confirmation honestly
Ask the recipient to confirm what they actually received and checked. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesPayment proof and confirmation are different
A payment attachment supports a payer's claim. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesPreparing a clear delivery handover
Agree the destination, receiving person and checkable item list before dispatch. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesSeparating delivery from installation sign-off
Receiving equipment, installing it and completing agreed checks are different milestones. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesApproving extra work on an existing order
Require a clear description and approval before an agreed job expands. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesKeeping custom orders tied to an approved version
Custom work needs a dated specification or proof and a named approver. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesAgreeing product substitutions before dispatch
A substitute is a new decision, even when the amount is unchanged. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗Order & delivery guidesReordering without copying stale assumptions
Use the last completed order as a reference, then reconfirm the current product, pack, price and fulfilment terms. Practical checks, a worked example and…
Read guide ↗Order & delivery guidesOrdering for someone in Zimbabwe from abroad
Name the payer, merchant and recipient, then give each person the information and authority they need. Practical checks, a worked example and related…
Read guide ↗Order & delivery guidesRecording currency and amounts on an order
Write the agreed currency beside every amount and resolve any difference before treating payment as complete. Practical checks, a worked example and related…
Read guide ↗Order & delivery guidesRecording a failed delivery attempt
Record an unsuccessful delivery as an attempt, not as recipient receipt. Practical checks, a worked example and related Zimbabwe buying guidance.
Read guide ↗